Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of irma julio

irma julio

November 14, 2024

5  out of  5
rating by irma julio
"Great service Nancy is very helpful"
We responded:
"Thank you for the review, Irma! We are proud to hear that we were able to provide you with the best service!! Thank you for your kind words about Nancy! -Gerald"
Profile photo of Enrique Levi

Enrique Levi

November 14, 2024

5  out of  5
rating by Enrique Levi
"It's been a wonderful experience working with Nancy. Her attentiveness, quick responses and professional attitude had made me stay with State Farm for quite awhile. I appreciate her service and attitude."
We responded:
"Enrique, Thank you so much for your kind words! We're thrilled to hear that Nancy has provided you with such a positive experience. Your loyalty to State Farm means a lot to us, and we look forward to continuing to serve you! Gerald McCadd Agent"
Profile photo of Jenny Powell

Jenny Powell

September 24, 2024

5  out of  5
rating by Jenny Powell
"Changing my insurance has been the easiest part of moving to Illinois! Victoria has been excellent - polite, responsive and extremely helpful. The coverage rates are also so reasonable!"
We responded:
"Thank you for your kind words! We're thrilled to hear that changing your insurance and working with Victoria has been a seamless and positive experience. We strive to provide excellent customer service and competitive coverage rates. Thank you for taking the time to submit a 5 Star review!"
Profile photo of Wilfredo Sanchez

Wilfredo Sanchez

May 15, 2024

5  out of  5
rating by Wilfredo Sanchez
"Excelente"
We responded:
"Hola Wilfredo, Agradecemos tu reseña de cinco estrellas. El equipo de agentes de State Farm de Gerald McCadd está encantado de conocer su increíble experiencia. Gracias por tu apoyo. - Granja estatal Gerald McCadd State Farm Hi Wilfredo, We appreciate your five-star review. The Gerald McCadd State Farm Agent team is delighted to hear about your amazing experience. Thank you for your support. - Gerald McCadd State Farm "
Profile photo of Tony Placioz

Tony Placioz

May 10, 2024

5  out of  5
rating by Tony Placioz
"Great business."
We responded:
"Tony, Thank you for taking the time to submit your 5* review. We truly appreciate your business and look forward to protecting your most precious assets for years to come. Gerald McCadd Agent"
Profile photo of Elnatan Mesfin Tesfa

Elnatan Mesfin Tesfa

April 16, 2024

5  out of  5
rating by Elnatan Mesfin Tesfa
"State farm was really reliable and helpful throughout, with very affordable prices and especially Nancy was right at the forefront of helping me navigate around using the State Farm insurance service."
We responded:
"Hi Elnatan, thank you for your wonderful review and for highlighting the exceptional service you received from Nancy. We will make sure to share your kind words with her. - Gerald McCadd"
Profile photo of CISCO Astorga

CISCO Astorga

April 9, 2024

5  out of  5
rating by CISCO Astorga
"Nancy provided amazing service over the phone and got me a new insurance plan!!"
We responded:
"Hi CISCO, Reviews like this make our day. Our team is thrilled to learn Nancy assisted you with choosing a coverage plan. Please do not hesitate to contact our office with questions or concerns about coverage. - Gerald McCadd "
Profile photo of Bianca Hill

Bianca Hill

April 2, 2024

5  out of  5
rating by Bianca Hill
"I absolutely love and enjoy working with Nancy. She always gets me together. Very knowledgeable about anything I call for. It’s always a pleasure."
We responded:
"Thank you for your kind words! We're thrilled to hear that you appreciate working with Nancy. We pride ourselves on having knowledgeable and helpful team members like Nancy. Thanks again for taking the time to give us a review. Bianca! -Gerald "
Profile photo of Jesus Carlos

Jesus Carlos

March 20, 2024

5  out of  5
rating by Jesus Carlos
"I just want to say thank you so much for your help Nancy, you are very dedicated and professional person. All the insurance related issues that I have been required for my car and home have been handled very professional by you. Keep up the good work."
We responded:
"Hey there, Jesus. We're so glad to hear about your positive experience with Nancy! She truly embodies the dedication we strive for at our office. I'm happy to hear that she could assist with all your car and home insurance needs. Your kind words are a huge encouragement to our team! Thanks for working with us, and remember, we're here to support you anytime you need us. We hope to see you again soon! - Gerald McCadd"
Profile photo of Silvia Pantoja

Silvia Pantoja

March 15, 2024

5  out of  5
rating by Silvia Pantoja
"Muchas gracias a Nancy Benitez por darnos la mejor atención muy profesional y recomendable!! Gracias al equipo de State Farm"
We responded:
"¡Muchas gracias por tu maravillosa reseña! Estamos encantados de saber que Nancy le brindó un servicio excepcional y que tuvo una experiencia positiva. Agradecemos sus amables palabras. ¡¡Gracias nuevamente por elegirnos!! Thank you so much for your wonderful review! We're thrilled to hear that Nancy provided you with exceptional service and that you had a positive experience. We appreciate your kind words. Thank you again for choosing us!!"
Profile photo of Miguel Gutiérrez

Miguel Gutiérrez

March 14, 2024

5  out of  5
rating by Miguel Gutiérrez
"Tuve la suerte de ser atendido por Nancy Benitez muy buena atención al cliente muy profesional en su desempeño y con una amplia explicación a todo detalle...super recomendable!!...equipo State Farm más personas como ella !!"
We responded:
"Miguel, Gracias por tomarse el tiempo para compartir su experiencia positiva con Nancy en nuestra oficina de State Farm. Estamos encantados de saber que le brindó un excelente servicio al cliente y demostró profesionalismo en su desempeño. Apreciamos su recomendación y nos aseguraremos de transmitir sus amables palabras a Nancy y al resto de nuestro equipo. ¡Esperamos poder servirle nuevamente en el futuro! Gerald Miguel, Thank you for taking the time to share your positive experience with Nancy at our State Farm office. We are delighted to hear that she provided you with excellent customer service and demonstrated professionalism in her performance. We appreciate your recommendation and will make sure to pass on your kind words to Nancy and the rest of our team. We look forward to serving you again in the future!! Gerald"
Profile photo of J. L.

J. L.

March 12, 2024

5  out of  5
rating by J. L.
"Very quick customer service experience! Thank you for all your help, Nancy! Keep up the good work! 🤩"
We responded:
"Hi J.L. , We appreciate your positive feedback. It is wonderful to hear Nancy provided you with prompt service. Our team hopes to welcome you back to our office soon. – Gerald"
Profile photo of Andrea T

Andrea T

March 1, 2024

5  out of  5
rating by Andrea T
"I’ve been with State Farm almost 5 years now, and it had been a pleasure working with this office. Nancy is always very helpful anytime I have questions about my insurance policies."
We responded:
"Hi Andrea, thank you for your five-star review. Our team appreciates your loyalty. We are happy to know Nancy successfully answered your questions about coverage. - Gerald McCadd State Farm Agent"
Profile photo of Jim Springer

Jim Springer

February 14, 2024

5  out of  5
rating by Jim Springer
"Very good experience working with Victoria to get insurance added for a car my daughter recently purchased. She was very pleasant and answered all the questions I had."
We responded:
"Hi Jim, our team is delighted to learn about your experience with Victoria. You have been with us for many years, and we appreciate your loyalty. Thank you for putting your trust in us for so many years. - Gerald McCadd State Farm Agent "
Profile photo of Jim Springer

Jim Springer

February 14, 2024

5  out of  5
rating by Jim Springer
"Very good experience working with Victoria to get insurance added for a car my daughter recently purchased. She was very pleasant and answered all the questions I had."
We responded:
"Hi Jim, our team is delighted to learn about your experience with Victoria. You have been with us for many years, and we appreciate your loyalty. Thank you for putting your trust in us for so many years. - Gerald McCadd State Farm Agent "
Profile photo of Arturo Gonz

Arturo Gonz

January 29, 2024

5  out of  5
rating by Arturo Gonz
"Very good service"
We responded:
"Hi Arturo, thank you for taking a moment to share your experience. We are pleased to learn about your five-star review. Thanks again for choosing our office. - Gerald McCadd"
Profile photo of caroline marrero

caroline marrero

January 24, 2024

5  out of  5
rating by caroline marrero
"The agent working with me was very professional. She was an excellent listener on what I was looking for and was expedient in getting back to me."
We responded:
"Hi Caroline, thank you for taking the time to share your experience with our office. We are thrilled to hear about your excellent experience. Our team is delighted to learn we provided prompt and helpful service. - Gerald McCadd"
Profile photo of Valentina Hernández

Valentina Hernández

December 11, 2023

5  out of  5
rating by Valentina Hernández
"Very nice personal especially Nancy if I have 10 Stars I going to give to her thank you thank you"
We responded:
"Valentina, Thanks so much for your positive feedback, Valentina. The State Farm team and I will continue to work hard to maintain this top standard of service. We appreciate your business and look forward to working with you again. Happy Holidays! Gerald McCadd"
Profile photo of Humilde Sencillo

Humilde Sencillo

December 5, 2023

5  out of  5
rating by Humilde Sencillo
"Deseo agradecer a todo el equipo de esta oficina por la atención muy profesional amable atenta, respetuosa y sobre todo por el esmero que ponen en el compromiso del trabajo que desempeñan dios me los bendiga a todos. A mi me toco ser atendido por Nancy Benitez a quien agradezco con todo mi corazón su atención siempre muy atenta atendiendo las preguntas y dudas que he tenido muchas gracias yo recomiendo a todas las personas esta oficina al 100%"
We responded:
"Humilde, no podemos agradecerte lo suficiente por tu reseña de cinco estrellas, Humilde. El equipo de State Farm y yo les agradecemos su reconocimiento y reconocimiento. Me alegra saber sobre el ambiente acogedor que recibió en mi oficina. Enviaré sus encantadoras felicitaciones a Nancy. Nancy hace todo lo posible para complacer a sus clientes. Comuníquese con mi oficina si tiene preguntas e inquietudes adicionales relacionadas con la cobertura. Gracias de nuevo por su apoyo. -Gerald McCadd "
Profile photo of Kendra Thompson

Kendra Thompson

December 2, 2023

5  out of  5
rating by Kendra Thompson
"My husband and I were looking for ways to save money on our monthly household expenses and we reached out to our insurance carrier and Holly took our call. She was very helpful and through with her responses and our options we are very pleased and she helped us save quite a bit of money and actually get better coverage. This was a pleasant experience and I recommend reaching out if you are in the market for a new insurer."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Holly was able to provide you with such a positive experience and help you find better coverage while saving money. We're committed to providing excellent service to all our clients, and we're delighted that we were able to meet your needs. We look forward to continuing to serve you in the future. Thanks for choosing us as your insurance provider!" Gerald McCadd "
Profile photo of Amer Hussaini

Amer Hussaini

November 30, 2023

5  out of  5
rating by Amer Hussaini
"Nancy was very nice and she got me and my friend an amazing quote for full coverage and emergency road side and rental. Highly recommended!"
We responded:
"Amer, We appreciate your feedback! Nancy is committed to delivering exceptional service and helping clients like you find the right coverage. We're glad you had a great experience and we look forward to serving you in the future. Thank you for your recommendation! Gerald McCadd "
Profile photo of Brad Call

Brad Call

November 27, 2023

5  out of  5
rating by Brad Call
"My experience has always been excellent over the 20 plus years I have been working with Gerald and his always professional team. Victoria has recently helped me and her follow up was most important. I appreciated that very much..."
We responded:
"Thank you so much for taking the time to share your experience with us today! Thank you for your loyalty and for putting your trust in us over the past 20 plus years. Victoria and the rest of my team are dedicated to providing top-notch service, and we're delighted we had the opportunity to work with you today. We truly appreciate your continued support and look forward to serving you for many more years to come. Thank you again and Happy Holidays!"
Profile photo of Isaac Santacruz

Isaac Santacruz

November 17, 2023

5  out of  5
rating by Isaac Santacruz
"Very good service, Nancy, very kind, helped me get insurance for my cars. I am very happy with all the help and assistance you had to get me what I was looking for. Many thanks to State Farm and Nancy.🙏👍"
We responded:
"Thank you so much, Isaac, for your fantastic review! We greatly appreciate your kind words and are thrilled to hear that you were pleased with the service provided by Nancy. We'll make sure to pass along your gratitude to Nancy and the entire team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for putting your trust in us! 🙏👍"
Profile photo of Bernadette Williams

Bernadette Williams

November 16, 2023

5  out of  5
rating by Bernadette Williams
"I have been a customer for years and have always been satisfied with the level of professionalism and customer service I received. I appreciate all the years of great service Nancy is awesome make sure to contact this location for all your insurance needs you won’t be disappointed!!!"
We responded:
"Hi Bernadette, Thank you once again for your ongoing support and for recommending our services to others. Your kind words about Nancy are truly appreciated. As a valued customer of ours for years, your satisfaction and continued trust mean the world to us. If there is ever anything else we can assist you with, please do not hesitate to contact us. We look forward to serving you for many more years to come. Happy Holidays!"
Profile photo of Shawna Anderson

Shawna Anderson

November 2, 2023

5  out of  5
rating by Shawna Anderson
"Had a drastic increase in our home and car insurance after leaving State Farm. Huge mistake on our part and thankfully, todays phone call brought us back to our trusted insurance provider. Nancy was a gem, she moved quickly to update our policies and under 30 minutes we had everything wrapped up neatly in a bow. We will never again be tempted by a shiny offer from a competing company."
We responded:
"Hi there, Shawna! Thank you so much for your review. I'm so happy to hear that you decided to continue your State Farm journey with our team! Nancy is super helpful and makes necessary updates or changes a breeze. I'm excited to work closely with you in the future and provide you and your family with reliable coverage for what you care for most. - Gerald McCadd"